Engagement Methods

We are committed to maintaining an open dialogue, both formal and informal, with a broad range of stakeholders. This provides us an opportunity to gain a better understanding of key topics and issues, address items of mutual interest and make better and more informed decisions regarding environmental, social and governance (ESG) matters. Maintaining an open dialogue in all our stakeholder relationships is an essential part of growing our business sustainably and will help us reach our long-term targets.

GROUP COMPANIES

Frequency and Approach
Engagement Focus

Regular meetings through a CSR Committee with representation from Power Corporation, Great-West Lifeco and IGM Financial as well as informal CSR meetings with other group companies on an as needed basis.

Engagement with group companies enables us to collaboratively and proactively identify potential CSR issues that may have an impact on the business, understand group interests, share best practices and communicate performance. In 2019, key topics of interest included climate change-related risks and opportunities, CDP submissions, stakeholder engagement, the Task Force on Climate-related Financial Disclosures (TCFD), responsible investment, CSR reporting and data, and community impact.

SHAREHOLDERS AND ANALYSTS

Frequency and Approach
Engagement Focus

Ongoing engagement on a broad range of interests.

Shareholders express a broad range of interests in the context of our annual shareholder meetings, where shareholder proposals are voted on and results made publicly available. At our most recent annual shareholder meeting, in May 2020, topics ranged from additional disclosure of voting results to senior executive compensation. Both shareholder proposals received were accepted by the Corporation's Board of Directors ahead of the annual meeting. The first one related to the breakdown of the voting results according to class of voting shares with respect to the votes cast at the annual meeting, while the second one led to the adoption of a voluntary policy that, commencing in 2021, the Management Proxy Circular distributed by the Corporation in advance of each annual shareholder meeting will ask shareholders to consider a non-binding advisory resolution on the Corporation’s approach to executive compensation.

More information can be found in our Management Proxy Circular.

It is worth mentioning that in May of 2020, a quarterly call intended to investors and analysts was introduced, during which our President and Chief Executive Officer and our Executive Vice-President and Chief Financial Officer discuss the quarterly financial results and corporate highlights, and answer questions from analysts. All interested parties are able to listen in.

Finally, from time to time, shareholders and analysts may also raise specific topics, including CSR-related questions, typically through communications and questionnaires addressed to our senior management or to our investor relation team.

EMPLOYEES

Frequency and Approach
Engagement Focus

Ongoing engagement through various feedback mechanisms, training programs, and performance reviews.

Our performance and career management program provides a forum that encourages ongoing conversations between employees and their supervisors on a host of topics including career development and training.

SUPPLIERS

Frequency and Approach
Engagement Focus

Ongoing engagement with suppliers and contractors to influence the provision of products and services for our business.

We continue to encourage the use of sustainable materials by our suppliers and contractors, including computer equipment, certified sustainable paper, non-toxic cleaning products, sustainable building materials, and pesticide-free ingredients, as well as locally sourced products.

Engagement with suppliers, consultants and business partners on the importance of ESG factors.

As part of the deployment of our Third Party Code of Conduct, we engage with our third parties on the importance of ESG factors, expressing our expectations that they conduct their activities in accordance with the highest legal, ethical, and professional standards, and requiring them to attest compliance with the Code.

SOCIAL DEVELOPMENT ORGANIZATIONS

Frequency and Approach
Engagement Focus

Ongoing dialogue on issues that have an impact on society.

We engage with these organizations on a broad range of topics, including inclusion, poverty, empowerment of women, environmental stewardship, health, education, social entrepreneurship, and arts and culture. For more information, please refer to our Community Investment microsite.

RESPONSIBLE INVESTMENT AND CSR RATING ORGANIZATIONS

Frequency and Approach
Engagement Focus

Ongoing dialogue with a globally diverse range of investment organizations and CSR rating organizations.

These organizations have expressed interest in climate disclosure, human rights, data privacy and security, diversity, low-carbon economy transition, and CSR reporting. To learn more on how these issues have been addressed, please refer to the section on Addressing CSR Interests.

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